I live on the west coast in an isolated rural setting and was concerned about delivery. So Icalled. I was able to talk to a real person, Sean. Very professional, curteous and friendly man who answered all my silly and paranoid questions without any hint of judgement. His service to me alone won my loyalty to this company. On told of that I placed a very large order received it in less then 8 business days with not a scratch or dent in any product. Thanks for the exceptional service and product.
I recently put in a sizeable (for me anyways) order. I picked Great Boardgames because they had good prices both for their games and their shipping rates. I ordered on a Saturday and the package was in the mail by Monday. The packing was solid so nothing was damaged. When I contacted them on the weekend (Saturday night) with a question about my order I got a response the next day, so apparently they work all weekend. If this thing let me give stars I would give them 5/5. I would recommend this store to anyone.
Ordered a few x wing miniatures. Shipped super fast, everything was nicely packed and in great condition when it arrived. Will be buying here in the future!
Excellent service, les commandes sont toujours livrées dans un délai rapide et les objets sont bien emballés et arrivent sans dommage. J'ai eu réponse à mes questions lorsque nécessaire. Ça fait 3 ans que je commande mes jeux avec ce site et je ne magasine plus ailleurs.
A+ service, was easy to join by phone and had great and clear answers. The guy I spoke with was really nice, and that's what I needed after so much struggle with many other board game companies. I recommend this shop to everyone, and I'll keep that fridge sticker close to remind myself about it. Would order again without any hesitations. My items got shipped extremely fast and carefully packaged. Everything was in perfect conditions, and I got it way faster than expected. 10/10, will buy again.
GBG is without a doubt the best online board game retailer in Canada: the site is powerful and intuitive; the prices are rock bottom; and Sean's devotion to customer satisfaction is phenomenal. This is the only place I buy games, period.